Askara Privacy Policy
Effective Date: June 18, 2025
Welcome to Askara (hereinafter referred to as "the App"). The App is developed and operated by MagicJoy (hereinafter referred to as "we" or "us"). We take your privacy very seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information.
Please read this policy carefully before using the App. By using the App, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
- Chat Content: Text messages you enter when using the AI chat feature.
- Uploaded Files: Images, documents, and other files you upload during conversations.
1.2 Information We Do Not Collect
- We do not collect your precise geolocation information.
- We do not access your contacts, photo library, or other local data (unless required by a specific feature and authorized by you).
2. Third-Party AI Services
The App uses the following third-party AI service providers to power its AI chat feature:
- DeepSeek
- Qwen (Tongyi Qianwen) by Alibaba Cloud
2.1 Data Transmission
When you use the AI chat feature, your chat content and uploaded files (images, documents, etc.) are sent to the servers of the above third-party AI service providers to generate AI responses.
2.2 Data Usage
- We use your chat content and uploaded files solely for generating conversational responses, and will not use them for any other commercial purpose.
- For information on how each provider handles data, please refer to:
2.3 Important Notice
Please do not enter sensitive personal information (such as ID numbers, bank card numbers, passwords, etc.) in the chat. AI chat content may be processed by third-party services, and we cannot guarantee the absolute security of data on third-party servers.
3. Use of Information
The information we collect is used for the following purposes:
- Providing and maintaining the core features of the App
- Improving user experience and optimizing App performance
- Conducting anonymized data analysis and statistics
- Troubleshooting technical issues and ensuring App security
4. Data Storage and Protection
- Your chat history is primarily stored locally on your device.
- We take reasonable technical and administrative measures to protect your information from unauthorized access, use, or disclosure.
- Although we strive to protect your personal information, no method of internet transmission or electronic storage is 100% secure.
5. Information Sharing
We do not share your personal information with third parties except in the following circumstances:
- With your explicit consent
- Transmitting necessary chat content and files to DeepSeek and Qwen to provide the AI chat feature (as described above)
- As required by applicable laws, regulations, or government authorities
- As necessary to protect the legitimate rights and interests of us, our users, or the public
6. Your Rights
You have the following rights regarding your personal information:
- Delete Data: You can clear your local chat history at any time, or contact us to request deletion of server-side data.
- Stop Data Collection: You can stop all data collection by uninstalling the App.
- Withdraw Consent: You can stop using the AI chat feature to withdraw your consent for data transmission.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Updated policies will be posted on this page with a revised effective date. For significant changes, we will notify you through in-app notifications or other means. We recommend that you review this policy periodically for the latest information.
8. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at: